Accessibility Statement

Our Commitment

Claim Bureau is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We believe that every person deserves equal access to information and services, regardless of ability. Accessibility is not just a legal obligation — it is a core part of our mission to help all injured individuals connect with the legal representation they need.

Conformance Standard

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

While we aim for full WCAG 2.1 Level AA conformance, we recognize that accessibility is an ongoing effort and we are continually working to improve the accessibility of our website.

Accessibility Features

Our website incorporates the following accessibility features:

• Keyboard Navigation: All interactive elements, including links, buttons, and forms, can be accessed and operated using a keyboard alone. We maintain a logical tab order and visible focus indicators throughout the website.
• Screen Reader Support: We use semantic HTML elements, ARIA landmarks, and descriptive labels to ensure that screen readers can accurately interpret and convey the content and structure of our pages.
• Alternative Text: All meaningful images include descriptive alternative text to convey their content and purpose to users who cannot see them. Decorative images are marked appropriately so they are ignored by assistive technology.
• Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color vision deficiencies.
• Responsive Design: Our website is designed to function across a range of devices and screen sizes, and supports text resizing up to 200% without loss of content or functionality.
• Form Accessibility: All form fields have associated labels, clear instructions, and meaningful error messages to assist users in completing and submitting forms successfully.
• Consistent Navigation: Navigation menus and page layouts are consistent across the website to help users predict where to find information.
• Reduced Motion: We respect the "prefers-reduced-motion" system setting and reduce or disable animations for users who have indicated this preference.

Known Limitations

Despite our best efforts, some areas of our website may not yet be fully accessible. Known limitations include:

• Some older content or third-party embedded content may not fully meet WCAG 2.1 Level AA standards
• Certain dynamic content or interactive features may have accessibility issues that we are working to resolve
• PDF documents or other downloadable files may not be fully accessible to screen readers

We are actively working to identify and resolve these limitations. If you encounter any accessibility barriers, please let us know so we can address them.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing our content, encounter an accessibility barrier, or have suggestions for improvement, please contact us:

Email: accessibility@claim-bureau.com

When contacting us about an accessibility issue, please include:

• A description of the issue you encountered
• The page URL where you experienced the problem
• The device, browser, and assistive technology you were using
• Your preferred method of contact so we can follow up with you

We will make reasonable efforts to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.

Third-Party Content

Our website may include content or functionality provided by third parties, such as embedded maps, social media feeds, or external links. While we encourage our third-party providers to ensure their content is accessible, we cannot guarantee the accessibility of content that is not directly under our control.

If you have difficulty accessing third-party content on our website, please contact us and we will do our best to provide an accessible alternative or help you access the information you need.

Continuous Improvement

We view accessibility as an ongoing commitment, not a one-time project. We regularly review our website for accessibility issues, incorporate accessibility testing into our development process, and train our team on accessibility best practices. We are committed to maintaining and improving the accessibility of our website over time.